Student Data and Privacy FAQs
Overview
Maya AI Copilot for Education is committed to maintaining the privacy and security of all users, especially students. We understand that educators and parents have concerns about data privacy, and we want to be transparent about how student data is handled, stored, and protected. This FAQ provides answers to common questions about our data privacy policies and practices.
Frequently Asked Questions
1. What type of student data does Maya AI Copilot collect?
Maya AI Copilot only collects minimal data necessary to provide personalized educational experiences. This may include:
Basic profile information (such as student names or IDs if manually entered by educators)
Inputs given to specific tools (e.g., responses or data provided for a lesson plan or quiz)
Usage data to help us understand how students and educators interact with the platform
No sensitive information, such as social security numbers, medical information, or home addresses, is collected.
2. How is student data used within Maya AI Copilot?
Student data is used to:
Personalize the learning experience by adapting content to students’ needs
Provide analytics and insights to help teachers monitor student progress and performance
Improve Maya AI Copilot’s tools by analyzing anonymous usage data to enhance functionality
Data collected is used solely for educational purposes and is not shared with third parties for marketing or advertising.
3. Does Maya AI Copilot comply with data privacy regulations?
Yes. Maya AI Copilot is designed to comply with major data privacy regulations, including:
FERPA (Family Educational Rights and Privacy Act) in the United States
COPPA (Children's Online Privacy Protection Act) for children under 13
GDPR (General Data Protection Regulation) for users in the European Union
We regularly review our policies and practices to ensure compliance with applicable regulations.
4. Is student data shared with third parties?
No, we do not share student data with third parties for advertising, marketing, or any other commercial purposes. Maya AI Copilot only shares data with third-party service providers when necessary for operations (e.g., secure cloud storage providers), and all providers are bound by strict data privacy and security agreements.
5. How does Maya AI Copilot protect student data?
Maya AI Copilot uses industry-standard security measures to protect student data, including:
Data encryption for data at rest and in transit
Access controls to ensure that only authorized personnel can access data
Regular security audits to identify and mitigate potential vulnerabilities
Data anonymization wherever possible, especially for analytics and reporting
6. Can parents or guardians access their child’s data?
Yes. Educators can provide parents or guardians with access to their child’s data, such as performance reports or assessment results. If a parent or guardian wishes to request data directly, they can contact the school or educational institution, which can coordinate access through the platform.
7. How long is student data retained?
Data retention policies vary based on the institution’s preferences and local regulations. Generally, student data is retained for as long as necessary to support educational outcomes and meet regulatory requirements. Educators or institutions may request data deletion if needed.
8. Can student data be deleted?
Yes, educators or institution administrators have the ability to request data deletion. If a teacher or institution decides to stop using Maya AI Copilot or needs to delete specific student data, they can reach out to support for assistance. Data deletion requests will be processed in accordance with our data retention and deletion policy.
9. How can educators or parents contact support for privacy concerns?
Educators, parents, or guardians with questions or concerns about data privacy can contact our support team at [cxo@wiselywise.com]. We’re committed to addressing any concerns and ensuring transparency regarding our data handling practices.
10. What should educators do to ensure student privacy?
Educators should avoid inputting unnecessary personal information (e.g., home addresses or full names) into the platform.
Regularly review students’ data within the platform to ensure it aligns with privacy practices.
Communicate with parents about how Maya AI Copilot is used in the classroom and share the privacy FAQ as needed.
Additional Resources
Data Privacy Policy: For detailed information, refer to our Data Privacy Policy which outlines our approach to data security, data rights, and privacy practices.
Terms of Service: Review the Terms of Service to understand the legal framework for using Maya AI Copilot in educational settings.
Commitment to Privacy and Security
We are dedicated to protecting the privacy and security of our users. Our privacy policies and practices are designed to prioritize student safety, foster trust, and comply with global privacy standards. If you have any additional questions, please don’t hesitate to reach out to our support team.
Last updated